Frequently Asked Questions

Where is Lynntimes Thanh Thuy?

Lynntimes Thanh Thuy is located in Bao Yen commune, Thanh Thuy district, Phu Tho province — on the bank of the Da River, about 65km from central Hanoi (a 1.5–2 hour drive).

What makes the onsen at Lynntimes special?

The onsen at Lynntimes draws on a natural hot mineral spring and follows Japanese bathing standards, with serene spaces that relax the body and restore your energy.

How do I book a room or an experience?

You can book rooms, onsen or spa packages and experiences from each service page on this website, or call our hotline for direct assistance.

Is Lynntimes suitable for families with young children?

Yes. Lynntimes offers family room types, a play area, workshops for children and a range of weekend activities for the whole family.

Can I hold a conference or an event at Lynntimes?

Yes. Lynntimes has a full range of MICE venues — the Grand Ballroom, the Sakura meeting room and the Da Giang outdoor lawn — for conferences, weddings and corporate events.

What is the cancellation policy?

Cancellation terms depend on each service package and on when the booking is made. Please contact our guest service team for the details that apply before you book.